Harshit is a global design thinker and customer experience leader who is equally at home in boardrooms, war rooms, and chaotic start-up Zoom rooms. He builds high-impact digital businesses by fusing design thinking, fintech UX/CX, and transformation strategy into outcomes that move both customers and numbers.

A two-time founder and battle-tested Big 4 consultant, he has an odd habit of turning impossible end games into neat roadmaps, accountable teams, and working P&Ls. His work spans fintech, retail, eCommerce, and internet services, where he crafts experiences that are compelling, persuasive, and just addictive enough to worry your competitors.

Above all, he brings method to the madness, proving that design-led transformation can be deadly serious business—without taking himself too seriously. Powered by a relentless learn–unlearn–relearn loop, he converts both wins and spectacular flops into stories that inspire and strategies that scale.